Order Processing

Orders are generally processed within 3–5 business days, excluding weekends and holidays. During holidays, sales, or other high-volume periods, processing may take 5–10 business days.

Shipping and Delivery

Vonni’s Varieties currently ships within the United States only. Available shipping options and charges are displayed at checkout. Delivery time begins after an order has been processed and transferred to the carrier.

Once your order ships, you will receive tracking information at the email address provided during checkout. Carrier delivery estimates are not guaranteed and may be affected by weather, holidays, service interruptions, or other circumstances outside our control.

Multiple Shipments

Some products may ship separately or arrive in more than one package. If this occurs, you may receive more than one tracking number. You will not be charged additional shipping because an order is divided into multiple shipments.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible at vonnisvarieties@gmail.com if you notice an error. We cannot guarantee that an address can be changed after an order has entered processing or shipped.

Delayed, Lost, or Damaged Packages

If tracking shows no movement for an extended period, or your package arrives damaged, contact us at vonnisvarieties@gmail.com with your order number. We will review the issue and help determine the appropriate next steps.

Vonni’s Varieties is not responsible for packages marked delivered by the carrier that are reported missing. Customers should first check the delivery location, household members, neighbors, and the carrier before contacting us.

Returns

Returns are governed by our Return and Refund Policy. Please contact us before sending any item back. Unauthorized returns will not be accepted.